We often take trade in's from other customers, which means that we will frequently have used miniatures, figures, board games, or other items in stock.

Used Miniatures are appraised and priced according to build and paint quality, as well as unit count, and are priced accordingly.

Trading Cards will have their play conditions marked in their title, and we follow TCGPlayers strict conditioning standards when appraising trade in's.

Board Games are verified at the time of trade in for piece count and playability, as well as condition. All games will come in playable condition, with either original pieces or substitutions if necessary.

At times, we may receive items with damaged boxes or other defects. These will be clearly listed in the title. Images will often be provided or can be asked for if none are available on the site.

Please note that we do not accept refunds on any of the above items. When you purchase them, you do so with the understanding that they are sold as is, with all defects listed/appraised to the best of our knowledge. If you have a question about any product, please contact us for more information and we will be glad to assist you.

Besides doing both in store and online sales, we have a dedicated team that travels the East Coast for conventions. While the Convention Team is away and vending at conventions, we turn off the ability to purchase items that are only available from our Convention Team.

Items may show an in-stock amount, but one or both stores will display that the item is unavailable, and if you attempt to purchase these, the site will automatically remove these from your cart at checkout.

Once the convention team returns and unpacks, all stock will be made available for purchase online again.

If you have questions regarding a specific product, please feel free to contact us. Please note that due to the nature of conventions, stock of these items may change quickly and we cannot always hold or ensure items will be available until after the convention team returns.

Our Website is currently in it's Beta stages. We are researching
methods to allow pickup from a singular store when ordering from both.

Currently, if you wish to order for pickup, please place two separate orders, one for each shop, and select local pickup. Either enter in the notes which order needs to be transferred or  email us and ask us to transfer your order to the pickup location of choice. Please note that if an item is marked for shipping, it will be shipped to the shipping address listed. Please ensure that your shipping address is correct before placing an order, as orders already shipped out cannot be rerouted.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please login to your customer account, and use the "request return" feature from your order page or click here.

You can always contact us for any return question by emailing us at ecom@atlantis-comics.com

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Due to the collectable nature of many of the items we sell, certain types of items cannot be returned. We do not accept returns for items such as Trading Card Game & Collectable Card Game product, opened Board Games, Comic Books and Graphic Novels, Pop! Figures, Statues, any Clearance product, and opened Hobby Supplies and Brushes. We also do not accept returns for hazardous materials, flammable liquids, or gases such as (aerosol spray paints).

Items sold and labeled as used/ damaged/ defective are ineligible for return. On purchasing these items, you understand that these items are sold as is.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Refunds for online orders will be returned to the payment method you used to purchase the item. If you have any questions or concerns, please contact us via our contact page or by emailing us at ecom@atlantis-comics.com

Last updated: July 9th, 2023

We take trade-ins for the following items.

• Trading Cards from MTG, Pokemon, and Yu-gi-oh
• Comic Books, Graphic Novels, and Manga
• Board Games
• Miniatures for games such as Warhammer, Flames of War, and Star Wars Legion.
• Roleplaying Games
• Figures, Statues, and other collectibles.

Feel free to contact us to inquire about other trade in items.

Rates vary by product, game, condition and how easily we think we might be able to sell the item. As such, we cannot give rates online or over the phone.

We offer both cash and store credit, however we will always offer significantly more in store credit.

Due to high shipping costs, high risk of damages with many of the items we sell, and lack of reliable shipping times, we do not currently ship overseas. If you are active military or are deployed, please contact us, as exceptions may be made for FPO's.

We use USPS and UPS as our primary carriers.