We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please login to your customer account, and use the "request return" feature from your order page.
You can always contact us for any return question by emailing us at ecom@atlantis-comics.com
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Due to the collectable nature of many of the items we sell, certain types of items cannot be returned. We do not accept returns for items such as Trading Card Game and Collectable Card Game product, opened Board Games, Comic Books and Graphic Novels, Pop! Figures, Statues, any Clearance product, and opened Hobby Supplies and Brushes. We also do not accept returns for hazardous materials, flammable liquids, or gases such as (aerosol spray paints).
Items sold and labeled as used/ damaged/ defective are ineligible for return. On purchasing these items, you understand that these items are sold as is. Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
Refunds for online orders will be returned to the payment method you used to purchase the item. If you have any questions or concerns, please contact us via our contact page or by emailing us at ecom@atlantis-comics.com
Please note that if your order is returned due to non available delivery, we will provide a full refund for the item, however we will not provide refunds on shipping.