We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, please login to your customer account, and use the "request return" feature from your order page. You can always contact us for any return question by emailing us at ecom@atlantis-comics.com Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Due to the collectable nature of many of the items we sell, certain types of items cannot be returned. We do not accept returns for items such as Trading Card Game & Collectable Card Game product, opened Board Games, Comic Books and Graphic Novels, Pop! Figures, Statues, any Clearance product, and opened Hobby Supplies and Brushes. We also do not accept returns for hazardous materials, flammable liquids, or gases such as (aerosol spray paints). Items sold and labeled as used/ damaged/ defective are ineligible for return. On purchasing these items, you understand that these items are sold as is. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Refunds for online orders will be returned to the payment method you used to purchase the item. If you have any questions or concerns, please contact us via our contact page or by emailing us at ecom@atlantis-comics.com

Last updated: July 9th, 2023